CUSTOMER CARE
We make custom made jewelry pieces so we rely more on information from our market customers to help us improve our techniques andcraft. please feel free to get in touch with us.
Have any questions or concerns?
We’re always ready to help!
Call us at
0775717268
or send us an email to:
RETURNS
Contact us on our email or Whatsapp and we'll be happy to accept the returned product under the circumstances that it has had an unsuccessful 1 (one) week warranty.
FAQ
Do you provide International delivery?
Currently we are only available in greater Harare and Chitungwiza, Zimbabwe.
How do I return an item?
Contact us on our email or Whatsapp and we'll be happy to accept the returned product under the circumstances that it has had an unsuccessful 1 (one) week warranty.
What is your returns policy?
We strive to provide premium quality goods so we always give our customers the opportunity to return goods that hae failed to live up to the promised strength and quality.
How do I track my order?
You contact us on whatsapp and one of our delivery hands will deliver it to you in the Harare or Chitungwiza City Centre
How can I contact your couriers?
We mainly use the whatsapp, instagram and facebook latforms so ifyou have ordered a certain product, our courier will be in constant contact with you through out the process which is swift on cash and carry basis
What are your delivery options?
We hand deliver all our products or you can come to Airtel Mall, Cnr Mbuya Nehanda St and Jason Moyo Ave.